At Booklet Store, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our digital products.

Information We Collect

We collect information that you provide directly to us when you:

  • Purchase our PDF guides through our payment processor
  • Create an account on our website
  • Subscribe to our newsletter or marketing communications
  • Contact us through our contact form or email
  • Participate in surveys or promotions

The types of information we may collect include your name, email address, country of residence (strictly required for global tax and VAT calculations), payment information (processed securely by our third-party payment processor), and any other information you choose to provide.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders for PDF guides
  • Send you order confirmations and download links
  • Provide customer support and respond to your inquiries
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Detect and prevent fraud or unauthorized access
  • Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

We use cookies to:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve your browsing experience
  • Analyze website traffic and performance

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

We use third-party service providers to help us operate our business and provide services to you, including:

  • Payment processing and order fulfillment (Paddle)
  • Email marketing services
  • Website hosting and analytics

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Payment Processing

All payments are processed securely through Paddle.com, who acts as our online reseller and the Merchant of Record. We do not store your payment information on our servers. For payment-related inquiries or billing issues, please contact Paddle support at https://paddle.net.

Refund Policy

All PDF guide purchases are final. No refunds are available. Once purchased, you have instant access to download your guide. Since digital products cannot be returned, we do not offer refunds (subject to statutory exceptions for EU/UK customers before the download begins).

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to object to or restrict processing
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us at info@bookletstore.com.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

  • Email: info@bookletstore.com
  • Data Controller: Altbalt, MB (operating as “Booklet Store”), Lithuania.